ITS has deployed a Public Safety Mobile Service vehicle to make your emergency systems equipment repairs and upgrades more efficient and cost effective.
David Ratliff, our Chief Engineer, manages this operation; his degree in Electrical Engineering and more than 20 years of repairing, installing, and inventing high-tech emergency vehicle equipment ensures you will receive top-notch service.
BACKGROUND: Law Enforcement Departments nationwide are finding themselves forced to migrate from the familiar VHS-based in-car video systems to new Digital Media-Based In-Car Video systems. These new technology systems offer many benefits over the old formats, but also require a more in-depth understanding of electronic and computer hardware and support software for editing, preparation and archival purposes.
PROBLEM: ITS has noted repeated situations where a Law Enforcement Agency has purchased new Digital Technology Video Systems, but has hired a local (mom and pop) installation company to install their systems. This local company most often is completely unfamiliar with new Digital Video Systems, and is not factory trained or authorized to perform the installation and customer support effort. This results in the Digital Video Systems being installed improperly, with only minimal electrical interface connections made to the vehicle, sloppy wiring, improper and incomplete configuration settings, and no G-force crash detection calibrations being performed.
Solution: ITS has developed a comprehensive and detailed Installation, Configuration, Training and Support Program for our customers of Digital In-Car Video Systems. This program insures the challenges listed above are addressed and the customer is completely satisfied with their purchase of Digital Ally In-Car Video Systems. We provide the following key services when our company is contracted to perform installations for a given customer:
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ITS is an expert in the management of data collected from the Digital Ally Video Mirror. We are also a DELL Certified Reseller and a Microsoft Certified Partner.
We understand the advanced technology of digital systems requires expertise in the storage and management practices for the evidence collected. We can customize a wide range of storage solutions from a small stand-alone computer system to networked scalable storage servers with wireless access points.
Please contact our Project Engineer,
Brent Hutchison, for more information.
Get a quote today for a storage solution, desktop or a laptop! Or shop online at our webstore.
Let us handle your IT needs with one of our Service contracts.
Service Contract Brochure.
ITS offers consulting upon request for Project Planning, RFQ Development, Site Surveys and other technological needs. These services are quoted separately at the time of inquiry so that we may best support your agency or company.
Please contact and let us know how we can help you.
Office: 770.307.1467
ITS offers product training as well as POST certified training for agency groups. Please feel free to contact us to schedule a training session.
For onsite Digital Ally Training, please contact
Kim Hagan.
To schedule a POST certified training session please contact
Steve Davis.
Online training available for the following products: Rocket, Digital Ally & Video Manager Software. Please contact
Brent Hutchison to schedule an online training session.